Practice nurses are qualified and registered nurses. They can help with health issues such as family planning and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes and carry out cervical smears.
Health Care Assistants
Our Healthcare Assistants support practice nurses with their daily work and carry out tasks such as ECGs, blood pressure, certain vaccinations (e.g. B12s and flus) and compression bandaging (following nurse assessment). They are also qualified to carry out NHS Health Checks, and to give stop smoking advice and guidance. They may act as a chaperone when a patient or doctor requests one.
Practice management is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The managers supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Patient Services Manager
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing dealing with financial claims, dealing with patient records and carrying out searches and practice audits.