Flu 2020 FAQ’s

Why are you having the clinics at Marlborough College and not the surgery? We are used to coming to the surgery and we don’t know Marlborough College.

Due to Covid-19 we have had to completely change how we can vaccinate so many patients safely. Marlborough College has a great deal of space so we can construct a marquee to ensure there is plenty of ventilation. We will also be able to ensure any queue can incorporate social distancing. We will invite a certain number of patients in each ½ hour – this will ensure queues are kept to a minimum. We would ask that you help us and wear your face covering and maintain your distance.

There will be signage and staff on hand so you will know where to go once you enter Marlborough College (via the Main Entrance off the A4).

This must be costing more than previous years. Does this mean some other services will stop to pay for it?

No. NHS England is providing additional funds to ensure practices across England can safely vaccinate their patients. Some practices are using their car parks, others are having mini clinics. We have decided to accept the kind offer of space from Marlborough College.

I am a Pewsey patient, why do I have to come to Marlborough for my vaccine, I have had it every year in the Pewsey surgery?

Unfortunately the Pewsey surgery does not offer enough space to vaccinate so many patients. There is inadequate ventilation and the lay-out of the building makes social distancing very difficult.

I am worried about coming to the clinic as there will be lots of people there and I might catch Covid-19, what should I do?

The Practice has completely changed how we offer the flu vaccine to reduce the risk of transmission. The clinic will be held in a marquee and therefore there will be plenty of ventilation. There is a lot of space in Marlborough College, which will enable different socially distanced queues. We have a lot of people vaccinating patients and therefore anticipate patients shouldn’t have to queue for very long. Our buildings in Marlborough and Pewsey do not provide anywhere near enough space or ventilation to provide the flu clinics in the usual way. Your health is our primary concern so we are putting everything in place to reduce the risk of Covid-19 being transmitted during the clinic. Please help us and do your bit too – ensure you maintain social distancing and wear your face covering.

I have an egg allergy, can I still have the flu vaccination?

Yes, the vaccine for under 65 years olds is egg free, if you are over 65 you can have this vaccine. You will need to inform the clinician that you are allergic to egg.

Other people have received their invite but I haven’t, what should I do?

Eligibility for the flu vaccine has changed this year due to Covid-19. We have also had to prioritise our patients based on their clinical risk, for example, people who have been “shielding” during the height of the pandemic will have priority over someone who has mild or well controlled asthma.

If you are concerned or have always had the vaccine and feel you fit into a high risk category and especially if you have been shielding, please contact us via our website (in the “ask the receptionist a question” section) and we will check your records.

I can’t make the Saturday, will I get sent another invitation?

You should be invited for another date if you can’t attend, however this is subject to stock levels.

I forgot to come at my time/ date, what should I do?

You should be invited for another date if you didn’t attend, however this is subject to stock levels.

Can I get my flu jab when I come in for another appointment?

We will not be offering flu vaccinations during other appointments. This will be reviewed once we have had both weekend clinics.

I am over 50 and heard on the news that I am now eligible for the flu vaccine, how do I get an appointment?

The Government announced that everyone over 50 should get a flu vaccine however we have not had any further guidance or vaccines to provide this. We are waiting further information and are expecting this shortly. Please keep an eye on our website for further information as and when it becomes available.

I live with someone who is shielding, should I get a flu vaccine?

The patient who is shielding will be invited. We have had to prioritise based on clinical risk and age.

I have a child, should they get the flu vaccine?

The Practice is currently planning the children’s flu campaign. Children between 2 & 3 years old are eligible for the nasal spray and will be invited soon. School age children without any health risks are vaccinated via their school nurses. Children who are in an “at risk” category will be invited into the surgery.

I cannot make it to the flu clinic as I can’t leave my house, what should I do?

We would encourage everyone who can, to come to the clinic. For people that can’t come due to their own mobility we would ask if someone else can take you. For those very few patients who are truly housebound, we will issue our plans shortly. Normally, if you are housebound you will also be under the care of the Community Team. If this is the case, the Community Team will vaccinate you.

Will having the flu vaccine reduce my chances of getting Covid-19?

The flu vaccine provides protection against the influenza virus only. There are many strains of the virus and the vaccine provides protection against most of the strains. Covid-19 is a corona virus rather than an influenza virus. The flu vaccine does not provide protection against Covid-19.

If it rains, will the clinic be cancelled?

No, the clinic will not be cancelled. We ask that you dress appropriately as you will be queuing outside. We would ask that you wear layers if the weather isn’t very good so that we can vaccinate you quickly; this will also help keep the queue moving.

I can’t stand in a queue for very long due to mobility issues, can I have my vaccine in a usual appointment?

There will be chairs provided at the venue. We are not offering in-house appointments for flu vaccines this year. We will review this once we have had the clinics and this will be subject to stock.

Will there be a private area to take my top off?

Unfortunately there will not be any areas within the marquee that can guarantee your privacy. Please do ensure you dress appropriately and wear layers that you can remove easily, to expose your upper arm. Please ensure your base layer is short sleeved and not necessary to remove.

I have lost my flu invitation, can I still come?

Please do take care of your letter. We will be collecting all invitation letters at the point of having your vaccination. This is so we have an accurate record of who has had their vaccination. Your electronic record will be updated after the clinic. We will have very limited IT on site so it will be hard to print out a new invitation letter and could cause you delays and additional queuing.

I have received my invitation and am going to drive my 3 friends to the clinic – is there a drive through option for us all?

There will be a very small drive through tent. This will only be for patients who have a disability or very limited mobility. Due to safety, we will not be able to vaccinate the driver in case of any reaction to the vaccine that could render the driver unsafe to drive. Your friends with mobility issues can have the vaccination in the drive through but we would ask that you park up to get yourself vaccinated. There will be disabled parking bays near to the marquee for blue badge holders only.

I can come to the clinic in my allocated time, should I phone reception to let you know?

You do not need to let us know if you can come. We would ask you to text or leave a message on 07902 230070 to say if you can’t come (please leave your name and date of birth), you can also return your invitation or send us a message via kamp.nhs.uk, in the “ask the receptionist a question” section.

I have decided not to have my flu vaccination this year, should I phone reception to let you know?

Please do let us know if you aren’t intending on coming once you have received your invitation but please do not call our usual reception number. We would ask you to text or leave a message on 07902 230070 to say if you can’t come (please leave your name and date of birth), you can also return your invitation or send us a message via kamp.nhs.uk, in the “ask the receptionist a question” section.

How will I find out about any changes to the clinics?

Please continue to check for updates on our website or Facebook page. We will keep these up to date.